Frequently Asked Questions
Everything you need to know about your Beanie Games order.
What is the standard shipping time for my order?
We typically process orders within 1-2 business days. Standard shipping within the US takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How can I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How do I care for my Beanie Games apparel?
To maintain the quality of your items, we recommend machine washing cold with similar colors and tumbling dry on low. Specific care instructions are also located on the inner tag of each garment.
Can I track my order once it has shipped?
Yes! Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, Beanie Games ships worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.